Lots of people are enjoying our new Friday did you know so I am asking my staff for ideas to keep this going.  Don said "you know what I use all the time?  The Follow up button when I close an activity." It really is a good button and makes sense.  You just closed an activity - it's probably not the last thing you are doing with the project/client/task so why not create a followup that automatically puts in the existing subject line and all you have to do is pick a date.  It

So, those of us with iPhones and Ipads have finally decided it's safe to update our devices to IOS 8.1.  And we realize our batteries don't last half the time they used to. What the heck.No worries.  There is a potential fix.  I found this out on the web doing a Google Search.On either device, go into Settings - General - Reset.  You want to reset all options.You won't lose data - you will lose your passwords for wireless hubs, etc.  But it's so much better re-entering that information than

I use Google Chrome as my browser and so do a lot of my customers.  There are some handy keyboard shortcuts I use all the time - and I thought I'd save the official list here for others as well. Tabs and windows Ctrl+N Open a new window Ctrl+Shift+N Open a new window in incognito mode Ctrl+T Open a new tab Ctrl+O Open a file in the browser Ctrl+Shift+Q (twice) Sign out of your Google Account on Chrome OS Ctrl+W Close the current tab Ctrl+Shift

While practicing for my upcoming Virtual Roadshow, I noticed that when I went into Remote Desktop to access my virtual machine, it was not truly going full screen. Well, that was a bummer. I closed the remote desktop session and when I clicked on the Remote Desktop icon to restart it, I decided to click on the Options button to see if I could resolve this issue.  Sure enough, when I clicked on the DISPLAY tab, there was a slider bar that was not all the way to the right.  Once I

We're starting a weekly "Friday Did you Know?" blog  that we hope you find helpful.  Sometimes a quick tip that we "assume" everyone knows is not so well known.  It's the classic don't assume action.  Here's this week's post. A really nice trick that has been part of the ACT CRM forever is the ability to search a special group of fields that start with ANY.  What this means is you don't have to remember where the phone number is shown - cell or home or business.  

Having issues with some functions when using ACT Premium for the Web from Google Chrome? It's probably because your Chrome was updated to Version 37. In the process of removing some functions inside Chrome, they also disabled one used by ACT Premium for the web. Here's the workaround.

Right click on the icon you use to start Chrome.  You need to add the following paramert to the start line:  --enable-show-modal-dialog

The image below shows how this should look.

ACT! v17 is right around the corner.  We're holding a virtual roadshow to highlight the new features, fixes and enhancements as well as showcasing existing capabilities added in the last few releases.  This is not simply a "show you the new stuff" webinar.   This is a day in the life Acme Manufacturing.  We'll show you how to take your prospect from lead to customer, keep track of equipment, update purchases from your Quickbooks back into ACT and generate amazing quotes. This

Yet again, I met with a new client to discuss their current business "problem" or like I call them - "challenge."  The client called me looking for a silver bullet or tool.  By the end of the discussion, I believe I had them headed down the right path - that of better defining the process and problem and coming up with an appropriate solution that may or may not be based on a specific tool. This happens all the time.  That made me realize it would make a good blog article.