Error: Version string portion was too short or too long

If you see this error in Act: Error: Version string portion was too short or too long,  the issue is the Activation key being used by Act was created with a version mismatch on the Act licensing  system.

To resolve this do the following.

1) The Activation key needs to be corrected by Swiftpage - you need to contract This email address is being protected from spambots. You need JavaScript enabled to view it. to resolve the license key or contact us at This email address is being protected from spambots. You need JavaScript enabled to view it. and we can contact Swiftpage as your representative.

2) Once that has been resolved, browse to C:\ProgramData\ACT and delete the following files and folder:

Folder - ActData

Files:

• license.daysoffline.txt
• license.installid.txt
• license.qlm_user.txt
• license.txt

3) Go back through the Activation Wizard to register Act using the fixed Activation key